Welford Road Stadium, home to the Leicester Tigers, is the largest purpose-built rugby club ground in the UK, with a seating capacity of 25,849. As the trusted local partner, BMS Ltd has been supporting Leicester Tigers with mechanical and electrical (M&E) maintenance services, ensuring the stadium operates smoothly and efficiently.
The Challenge
As one of the UK’s largest rugby club grounds, Welford Road Stadium is a high-traffic venue that requires continuous maintenance and support to keep things running — especially on match days. With a variety of systems in place across two major stands and a large clubhouse, Leicester Tigers needed a trusted partner to:
- Perform planned preventative maintenance (PPM) to extend the lifecycle of their systems and equipment
- Provide reactive technical support 24/7 to minimise downtime, particularly during busy match days and events
Given the importance of these systems for both operations and customer experience, the team required immediate, expert response and long-term maintenance to safeguard their significant investment.
The Solution
BMS Ltd’s solution for Leicester Tigers included:
- Comprehensive M&E maintenance contract covering all aspects of stadium operations
- A structured Planned Preventative Maintenance (PPM) programme to ensure the longevity and efficiency of plant and equipment
- 24/7 technical support, including emergency reactive services to resolve any issues promptly — crucial during match days when downtime could have significant impact
BMS engineers regularly conduct inspections and maintenance, ensuring the stadium’s equipment runs efficiently and reliably. The proactive PPM programme helps to prevent unexpected failures, while the responsive reactive support ensures that any technical issues are resolved quickly and with minimal disruption.
The Results
Leicester Tigers have benefited from:
- Extended lifecycle of plant and equipment, ensuring long-term performance and reliability of essential systems
- Reduced downtime with rapid 24/7 reactive support, minimising disruption during critical times (including match days)
- Optimised efficiency across all M&E systems, ensuring smooth operations for staff and fans alike
The partnership with BMS Ltd has helped Leicester Tigers maintain high operational standards and continue to offer a safe and reliable environment for rugby fans and staff, year-round.
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